Special Note: Please be noticed on effective of 1 November 2003, we no longer serve walk-in customers in both our office and showroom. ONLY MAIL-ORDER IS AVAILABLE. Our staff in the offices will only serve wholesale customers and existing members who have made appointment in advance. Again, no walk-in customers will be entertained. Thanks for your kind attention.

Thus, please fax or e-mail us your order and we will arrange it for you.

Please read the following carefully before order:

If you are interested in any of the items listed on Twinkle Online, please fill in the ORDER FORM or send me an e-mail / fax including the information required as in the ORDER FORM.

After I have received your order form (through e-mail or by fax), I will check the stock and send an e-mail back to you. If what you have ordered is in-stock, I will reserve the item(s) for you for one week.

Your order is shipped through EMS (Speedpost).

If you choose to ship by your own delivery company (Such as DHL, UPS etc), the charge would be higher. AND if you choose to pay the delivery cost by yourself (in case you can provide a relevant international account number), a handling charge of US$5 will be added to the total.

We ship the rolled posters and other collectibles in two separate packages. Therefore, if you order some posters and other collectibles in one order, you may receive two packages.

The shipping & handling charges are affected by where you are. Please check the SHIPMENT CHARGES TABLE.

You can choose to pay by the following methods:

ON-LINE CREDIT CARD PAYMENT:

You can use your credit card through a secure on-line server. You do not need to give us your credit card information when you place your order. A confirmation e-mail will be sent to you with the link to the payment site and you can arrange the payment securely thru CCnow.

PAYPAL:

Paypal is now a very popular form of payment using your e-mail address. More information about the method can be found in www.paypal.com.

CASH:

We prefer US$ or HK$ but we also accept most of the foreign currencies.

BANK TRANSFER / WIRE (TT): available for order over US$500 only

You can send the money directly to me through your bank to my bank account. The service charge would be high on both sides. Both of us will need to pay US$25 to our banks. If you choose this method of payment, please ask for my account details.

INTERNATIONAL MONEY ORDER / BANKDRAFT: available for order over US$500 only

You can go to any bank to purchase one, a small amount (supposed to be not more than US$5) of service charge will be added, and different bank may charge differently. For your reference, we have to pay US$20 bank charge to get the money if you pay by this method. In addiiton, we ONLY ship when the money order / bankdraft is cleared and it normally takes a month.

Please make the money order / bank draft payable to "TWINKLE" only.